Utility Desk

udintel technology utility desk

Transforming utility management with intelligence

Utility Data Intelligence delivers state-of-the-art data modelling solutions tailored for the utility industry, merging the latest advancements in smart data management with the core needs of cost optimisation, consumption planning, and control. Serving large corporations, brokers, and utility service providers, we empower clients with advanced tools and in-depth industry expertise to efficiently manage their utilities with high performance and fully automated workflows. By collecting, standardizing, and processing vast amounts of client and industry data, we transform complex datasets into actionable intelligence. This insight-driven approach supports significant cost reduction, informed decision-making, and strategic business planning, ensuring our clients stay ahead in a dynamic market.

We continuously invest in innovation for utility data management and modelling, in open development of:
- unmatched flexibility and customisation
- enhanced accuracy and control
- speed and responsiveness to market changes
- scalability and innovation-driven growth

Sales CRM

Our in-house Sales CRM platform is designed with the latest technology to meet the dynamic demands of today’s sales environment. Tailored to adapt to each client`s unique needs, our CRM solution offers a seamless, customized experience that drives performance and enhances client relationships. By leveraging advanced, in-house technology, we provide four key benefits:

  • Complete customisation tailored to fit your unique sales processes and goals for maximum efficiency.
  • Data accuracy and control with secure, precise data management for informed, data-driven decisions.
  • Agility in market response as quickly adapts to shifts in market trends and your needs.
  • Scalable and innovative built for growth with continuous updates, keeping clients ahead in sales efficiency.

Customer CMS

Our in-house Sales CMS leverages the latest technology to deliver a highly adaptable, client-focused content management solution. Built to meet the specific demands of each client, our CMS optimizes sales content and processes to drive results. Here is how our solution adds unique value:

  • Tailored flexibility to align with your workflows, and sales strategies for enhanced performance.
  • Superior data integrity and security ensuring that content and customer information remain accurate and secure.
  • Rapid adaptation to market dynamics keeping sales teams agile and competitive.
  • Scalable and forward-looking empowering clients with cutting-edge tools for effective sales engagement.

Broker accountancy

Our Broker Accountancy Module, built in-house with the latest technology, is designed to streamline commission calculations and alleviate the administrative burden for brokers. By automating complex calculations and adapting to each client’s specific needs, we provide brokers with a reliable, efficient solution that simplifies their invoicing process. Here is how our module benefits brokers

  • Automated commission calculations from multiple parties, simplifying invoicing.
  • Customizable, tailored to each structure, saving time on complex calculations.
  • Accurate and transparent ensuring precise financial data and clear reporting.
  • Saves time and resources allowing brokers to focus on growth and client relationships.

Procurement tool

Our in-house procurement tool harnesses the latest technology to deliver a flexible, client-centered solution that simplifies and enhances procurement processes. Designed to adapt, our tool optimizes sourcing, cost management, and supplier relations. Our tool provides distinct value by:

  • Automated workflows that simplifies sourcing and procurement, saving time.
  • Client-centered customisation as we adapt to any procurement need.
  • Accurate, transparent data with clear insights for informed decision-making
  • Cost efficiency optimizing sourcing for cost savings.

Questions? You`re Covered

Our in-house tools are built with flexibility as a core feature, allowing full customization to align with your unique workflows, contracts, and data requirements. Whether it is adapting to a specific procurement process, customizing commission structures, or integrating with your existing systems, we tailor each tool to ensure it meets your precise business needs. Our team works closely with you to configure the tool for maximum relevance and impact.

We prioritize data integrity and security at every stage. Each tool is developed with rigorous data accuracy protocols, using advanced algorithms and validation checks to maintain precise, real-time information. For data security, we employ high-level encryption and access controls to safeguard sensitive information, and our in-house development means we can directly monitor and update these protocols to ensure the highest standards of protection and reliability.

We offer comprehensive support from initial setup to full implementation and beyond. Our team provides hands-on training to get your team up to speed quickly, with detailed guides and live assistance as needed. Post-implementation, you will have access to continuous support, including a dedicated team ready to answer questions, resolve issues, and ensure you are getting the most from your investment.

Our tools are designed specifically to drive efficiency and reduce costs through automation, streamlined workflows, and optimized data management. For example, our Broker Accountancy Module automatically calculates commissions, saving time and minimizing errors, while our Procurement Tool optimizes sourcing to unlock cost savings. Clients typically see measurable results in time savings, reduced manual workload, and cost reductions, helping your business operate more effectively and profitably.