Bureau Services

udintel outsourcing bureau services

Intelligence out of raw utility data

We provide a next-generation utility bureau service by redefining the standard approach. Instead of focusing solely on reactive invoice processing, we prioritize proactive tariff and volume modelling. In essence, we fully simulate contract tariffs using core data, customer insights, industry trends, and contractual parameters. This enables us to independently project budgets and accruals while applying a forensic approach to invoice validation. Since servicing our first client, we have specialized in modelling advanced flexible contracts and fully pass-through charges, earning a reputation as a trusted partner for top-tier customers and leading Third-Party Intermediaries (TPIs). Our comprehensive bureau service offering spans the entire supply chain, from meter connections to utility financial services, providing up to 4 years of cost predictions and consumption forecasts. Leveraging our strong relationships with utility suppliers, we also assist with rebate recovery and query management, using advanced technology to track and report every step in the process.

Our Bureau Services are a centre of excellence, consistently demonstrating our ability to simulate, validate and forecast utility contracts across various industries:
- financial and strategic value
- decade-long expertise
- resilience during unpredictable times
- versatility across industries

Asset Management

Our team is trained to support your supply points management from registrations, connections to regularl optimisation based on consumption patterns. We provide expert consulting tailored to the unique needs of your business, ensuring that assets are efficiently managed, in compliance with industry regulations. From evaluating asset performance to implementing strategies for cost reduction and long-term sustainability, we built solutions to drive operational excellence and maximise returns.

  • Centralised meter and site list, providing immediate information of change of tenancies, meter and site details.
  • Ability to register stakeholders, contracts, documents and notes related to your infrastructure.
  • Dedicated database for meter reads, consumption and invoices enabling easy access to raw customer data.
  • Fully developed query management tool to monitor SLAs in customer support activities.

Demand Reporting

Our demand reporting service provides detailed insights into energy usage patterns, enabling end-users, Third Party Intermediaries (TPIs), and brokers to make data-driven decisions. We help you monitor and analyze demand trends, offering clear, actionable reports that support better forecasting, load management, and strategic planning. By leveraging our expertise, you can optimize energy consumption, reduce operational costs, and improve overall efficiency. Our customized demand reporting solutions are designed to keep you informed and ahead in a rapidly evolving energy market.

  • Access to interactive dashboards to monitor consumption patterns and evolution over time.
  • Dedicated reporting suite to document exceptions and cost impact of meter utilisation.
  • Cost reduction as forward saving from meter and capacity optimisation or surface water charges removal.
  • Improved regulatory compliance and saving assessment in relation to EII and CCA activities.

Invoice Validation

Managing your invoices is a key instrument to check suppliers billing and generate benefits by tapping into the embedded value of advanced validation services. Besides the opportunity to recover unjustified costs and monitor your cashflow progression, we advise about actions to be taken towards reducing or removing charges. As part of our service ethos, any invoice is to be considered wrong, until being proven right by our modelling tool. Our platform is specialised in complex third-party charges, as well as flexible pricing contracts simulation, leading to a forensic analysis of all costs including reconciliation charges.

  • Normalise complex billing structures in a complex regulatory framework.
  • Benefit from credits and rebates in a monitored query resolution process.
  • Ensure an industry expert can help you navigating suppliers invoicing practices.
  • Peace of mind knowing our modelling tools independently regenerate your tariffs running over 150+ checks.

Budget Services

Do you know what is your business financial exposure or what is the value at risk in future projections? Would it help to know how much to accrue for coming bills or how much unpaid cost to consider in your budget? If these questions are relevant to you and your business, you need a partner equipped with a specialised technology and a dedicated team, a partner that has the ability to understand and modell industry technicalities, contract tariffs and financial approaches. Too frequently, a variety of validation tools are utilised for financial reporting, leaving large gaps when it comes to historical or future risk.

  • Assess commodity, third parties, reconciliation costs and how they impact on your cash-flow projections.
  • Apply known seasonal and weekly consumption patterns for simulating your forthcoming usage.
  • Take control of missing billing positions by allocating to your acruals the necessary financial resources.
  • Empower board level decision making with competent utility finance reporting and future cost eposure view

Questions? You`re Covered

If you are an existing customer, most likely we have all the information we need to start. We usually confirm with you site list and initial assumptions over volume patterns and utility cost to utilise. If instead you are a new partner, we need a valid “Letter of Authority” to access supplier invoices and consumption data. We need to confirm portfolios, contractual and pricing information, and an Account Manager is allocated to provide any support you need during the process.

Our associate consultants specialize in a range of business areas. These include strategic planning, issues resolution, culture assessment, board effectiveness, retention.

Our associate consultants specialize in a range of business areas. These include strategic planning, issues resolution, culture assessment, board effectiveness, retention.

Our associate consultants specialize in a range of business areas. These include strategic planning, issues resolution, culture assessment, board effectiveness, retention.